Its our policy

Lujosa Chill Bar LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, including through our website, events, and SMS text messaging program.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, or other details provided when you sign up for our text alerts, place an order, or contact us.

  • Automatically Collected Information: Device information, IP address, and website browsing activity.

2. How We Use Your Information

We use your information to:

  • Provide and improve our products and services

  • Communicate with you regarding events, promotions, and updates

  • Confirm orders, pickups, and scheduling

  • Send marketing text messages (with your consent)

3. SMS Messaging Program

By opting into our SMS program, you agree to receive recurring messages from Lujosa Chill Bar LLC.

  • Frequency: Up to 4 messages per month

  • Opt-Out: Reply STOP to cancel at any time

  • Help: Reply HELP for assistance

  • Disclosure: Message and data rates may apply

4. How We Share Your Information

We do not sell or rent your personal information. We may share data with trusted service providers only as necessary to operate our business (e.g., payment processors, SMS delivery platforms) in compliance with privacy laws.

5. Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your information. However, no method of transmission over the internet or mobile network is 100% secure.

6. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at info@lujosachillbar.co.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at www.lujosachillbar.co/privacy with a new effective date.